731 901 601

ISO 9001 Quality Management System Representative Training

Dedicated training – a bespoke course tailored to your company’s needs

Training objective: To gain knowledge of the responsibilities of an ISO 9001 Quality Management System Representative.

For whom: Individuals who work as an ISO 9001 Representative and wish to deepen their knowledge. Individuals who will be performing the duties of a Representative and wish to acquire the necessary skills to manage the ISO 9001 System.

Over the past 25 years, more than 5,000 small, medium and large companies have placed their trust in us:

Fill out the form or call us
787 974 136 731 901 601

Training programme

ISO 9001 Quality Management System Representative Training

PART 1.

1.  Introduction:

  • Key principles of ISO 9001:2026
  • An overview of the PDCA cycle and its application in the Quality Management System
  • An overview of the role of the Quality Management Representative

2. Key quality-related terms

3. Overview of the responsibilities and authorities of the Quality Management System Representative

4. Context of the Organisation

5. Leadership

6. Planning

7. Interpersonal skills of the Quality Management System Representative

PART 2.

1.  Specific competencies of the Quality System Representative

2. Tasks of the Quality System Representative

3. Support: 

  • Types of documented information
  • Requirements of ISO 9001:2026 regarding documentation
  • Development and updating of documented information
  • Control of documented information

4. Operational activities:

  • Planning and control of operational activities
  • Control of non-conforming outputs

5. Evaluation of performance

  • Monitoring, measurement, analysis and evaluation
  • Internal audit
  • Management review

6. Improvement:

  • Non-conformities and corrective actions
  • Continuous improvement

7. Summary of the training

  • Practical exercises
  • Questions from participants
  • Discussion
Contact
Would you like to customise this training course?
Get in touch with us and we’ll tailor it
to your company’s needs.

or call:

787 974 136 731 901 601

Certyfikat

Participants receive a personalised certificate confirming their eligibility to hold the position of ISO 9001:2026 Quality Management System Representative.

Kartka i długopis

Each training programme can be tailored to the needs and specific characteristics of your company, and the training can be delivered based on the management system already in place within your organisation.

Rozmowa

Following the training, our trainers are at your disposal – they will answer any questions or address any concerns you may have.

Szkolenie

The training programme has been developed on the basis of DJB Doradztwo’s many years of practical experience and combines the theoretical and practical skills necessary to fulfil the duties of an ISO 9001:2026 Quality Management System Representative.

Czas

You have a say in the venue, time and date of the training – you can extend or shorten the training so that it does not interfere with your employees’ duties.

Nauka

We will enable your employees to acquire the knowledge and qualifications needed to maintain ISO 9001:2026 documentation correctly.

Szkolenia

This training course will enable you to correctly interpret the requirements of the ISO 9001:2026 standard, apply them within your organisation, and plan and organise a quality management system within your organisation.

Człowiek

DJB Doradztwo trainers are qualified specialists with many years’ experience in implementing the ISO 9001:2026 standard and acting as Quality Management System Representatives for ISO 9001:2026.

Wiedza

Thanks to this training, you will gain a better understanding of the role of the Quality Management System Representative and prepare yourself to fulfil this role.

References

Read what participants think about our training

Philips
"PHILIPS POLSKA SP. Z O.O., headquartered in Warsaw, is pleased to recommend the consulting services provided by DJB Doradztwo Marcin Chorąży.

The work carried out by DJB Doradztwo fully met our quality expectations. It was individually tailored to the needs and specific nature of our organization, as well as to the expectations we had defined. The consultant assigned to the project demonstrated the appropriate competencies and extensive knowledge of the ISO 9001:2015 standard, and was always available to offer help and advice whenever needed."
PHILIPS POLSKA SP. Z O.O.
Wojewódzki Specjalistyczny Szpital im. M. Pirogowa w Łodzi - logo
Wojewódzki Specjalistyczny Szpital im. M. Pirogowa w Łodzi
On behalf of the Wojewódzki Specjalistyczny Szpital im. Pirogowa, I recommend DJB Doradztwo Marcin Chorąży as a firm that prepares organizations for the implementation of a Quality Management System in accordance with the requirements of the ISO 9001:2015 standard. We began our cooperation with DJB Doradztwo in 2017 and continue it to this day. The scope of our collaboration focused on issues related to the implementation of the system. The consultant working with our hospital demonstrated extensive subject matter expertise and conveyed a great deal of valuable information regarding the requirements of the standards, their application, and the principles of conducting the internal audit process in an accessible and engaging manner. In our opinion, DJB Doradztwo Marcin Chorąży is a reliable and highly recommended contractor for the implementation of the ISO 9001:2015 system.
Director of the M. Pirogov W.S.S.Roman Bocian, MD, PhD
CONTROL SYSTEM FMN - logo
CONTROL SYSTEM FMN Sp. z o.o. collaborated with DJB Doradztwo on the comprehensive adaptation of the ISO 9001:2009 system to the requirements of the new ISO 9001:2015 standard, DJB Doradztwo undertook to perform all necessary activities to enable our company to obtain the ISO 9001:2015 certificate, in particular: The employees of DJB Doradztwo performed their tasks in a professional manner. The company is characterized by timeliness and flexibility in problem-solving, as well as respect for the Client's interests.
The DirectorBożena Zawalska
Urząd Lotnictwa Cywilnego - logo
Urząd Lotnictwa Cywilnego is delighted to recommend the services of DJB Doradztwo Marcin Chorąży in the area of implementing the new ISO 9001:2015 quality management system standard. All of the consultant's activities were tailored to our specific needs and expectations. The consultant demonstrated extensive knowledge of the ISO 9001:2015 standard, which enabled him to suggest many valuable solutions. The documentation was prepared with care and precision. The training sessions conducted as part of the implementation were engaging and allowed us to gain a deeper understanding of the requirements of the new ISO 9001:2015 standard.
Director of the CEO's OfficeMagdalena Kapuśniak