Dedicated training – a bespoke course tailored to your company’s needs
Training objective: To gain knowledge of the responsibilities of an ISO 9001 Quality Management System Representative.
For whom: Individuals who work as an ISO 9001 Representative and wish to deepen their knowledge. Individuals who will be performing the duties of a Representative and wish to acquire the necessary skills to manage the ISO 9001 System.
Over the past 25 years, more than 5,000 small, medium and large companies have placed their trust in us:
ISO 9001 Quality Management System Representative Training
PART 1.
1. Introduction:
2. Key quality-related terms
3. Overview of the responsibilities and authorities of the Quality Management System Representative
4. Context of the Organisation
5. Leadership
6. Planning
7. Interpersonal skills of the Quality Management System Representative
PART 2.
1. Specific competencies of the Quality System Representative
2. Tasks of the Quality System Representative
3. Support:
4. Operational activities:
5. Evaluation of performance
6. Improvement:
7. Summary of the training

Participants receive a personalised certificate confirming their eligibility to hold the position of ISO 9001:2026 Quality Management System Representative.
Each training programme can be tailored to the needs and specific characteristics of your company, and the training can be delivered based on the management system already in place within your organisation.
Following the training, our trainers are at your disposal – they will answer any questions or address any concerns you may have.
The training programme has been developed on the basis of DJB Doradztwo’s many years of practical experience and combines the theoretical and practical skills necessary to fulfil the duties of an ISO 9001:2026 Quality Management System Representative.
You have a say in the venue, time and date of the training – you can extend or shorten the training so that it does not interfere with your employees’ duties.
We will enable your employees to acquire the knowledge and qualifications needed to maintain ISO 9001:2026 documentation correctly.
This training course will enable you to correctly interpret the requirements of the ISO 9001:2026 standard, apply them within your organisation, and plan and organise a quality management system within your organisation.
DJB Doradztwo trainers are qualified specialists with many years’ experience in implementing the ISO 9001:2026 standard and acting as Quality Management System Representatives for ISO 9001:2026.
Thanks to this training, you will gain a better understanding of the role of the Quality Management System Representative and prepare yourself to fulfil this role.
Read what participants think about our training

